Millions of individuals use Microsoft Teams, a potent collaboration tool, for project management and communication on a global scale. But Teams can accumulate cache files over time, which could cause malfunctions, poor performance, or the presentation of out-of-date content. The performance of the application can be enhanced and these problems resolved by clearing the cache. This is a thorough instruction that covers all operating systems for clearing the Microsoft Teams cache in 2024.
KEYPOINTS:
- Open your browser and navigate to the Microsoft Teams web interface.
- In your URL bar, click the padlock icon (next to the URL).
- Select the Site Settings option from the menu.
- Choose “Clear data.”
- Restart the web browser.
What Makes Microsoft Teams Cache Clear?
Using the Teams cache cleared can assist with:
- Resolve slowdowns and performance problems.
- Resolve issues with updates and notifications.
- Get rid of any bugs or mistakes in the application.
- Update the program and get rid of old information.
Steps to Clear Microsoft Teams Cache
- For Windows:
- Close Microsoft Teams: Right-click on the Teams icon in the system tray (bottom-right corner) and select “Quit.”
- Open File Explorer: You can open File Explorer by pressing Win + E.
- Navigate to the Cache Directory: Type or paste the following path into the File Explorer address bar and press Enter:
- shell
- %appdata%MicrosoftTeams
- Delete Cache Files: In the Teams folder, delete the contents of the following subfolders:
- Application CacheCache
- blob_storage
- Cache
- databases
- GPUCache
- IndexedDB
- Local Storage
- Tmp
- Restart Microsoft Teams: Open Microsoft Teams again and log in. The application will rebuild the cache files.
- For Mac:
- Close Microsoft Teams: Right-click on the Teams icon in the dock and select “Quit.”
- Open Finder: Click on the Finder icon in the dock.
- Navigate to the Cache Directory: Press Command + Shift + G to open the “Go to Folder” dialog.
Type the following path and press Enter:
- javascript
- ~/Library/Application Support/Microsoft/Teams
- Delete Cache Files:
- In the Teams folder, delete the contents of the following subfolders:
- Application Cache/Cache
- blob_storage
- Cache
- databases
- GPUCache
- IndexedDB
- Local Storage
- Tmp
- Restart Microsoft Teams: Open Microsoft Teams again and log in. The application will rebuild the cache files.
- iOS:
- Close Microsoft Teams:
- Double-click the Home button or swipe up from the bottom of the screen (depending on your device) to open the app switcher.
- Swipe up on the Teams app to close it.
- Clear Cache:
- Unfortunately, iOS does not offer a direct way to clear app cache. You can try reinstalling the app as an alternative.
- To reinstall, go to Settings > General > iPhone Storage > Teams > Offload App. Then reinstall Teams from the App Store.
- Android:
- Close Microsoft Teams:
- Go to your device’s settings and select “Apps” or “Application Manager.”
- Find and select Microsoft Teams.
- Tap “Force Stop.”
- Clear Cache: In the same app settings, tap “Storage” and then “Clear Cache.”
- Restart Microsoft Teams: Open Microsoft Teams again and log in.
In summary
The efficiency of Microsoft Teams can be greatly enhanced, and many frequent problems can be resolved, by clearing the cache. Cache file maintenance can help keep Teams operating efficiently and improve user experience. The procedures listed above will walk you through the process of wiping your Teams cache in 2024, regardless of whether you’re using Windows, Mac, or a mobile device. If you still have problems, you might want to contact Microsoft Support for more help.